Return Policy
U-Maek Dispensers supply quality warranted products.
Warranties cover defective parts only, labor and shipping are not included. If the product is defective upon receipt of product, please notify us within 30 days, and we will in most circumstances replace the product. After 30 days defective products will be replaced at no charge.
If an item is damaged in shipment, the responsibility lies with the customer to note the damage on the signed receiving bill of lading and notify U-Maek Dispensers immediately.
All returned goods must have a Returned Goods Authorization (RGA) approved by U-Maek prior to returning. Please contact U-Maek by phone or email for RGA form.
RGA must be made within 30 days of receipt of order. All returned items but be unused, in the original packaging. There is a 20% restocking fee or customer may elect to receive a 100% credit on future orders. Customer is responsible for shipping charges for returned goods.
Please send returned items or defective products to:
U-Maek Dispensers
Return Department
2211 – 37th St.
Everett, WA. 98201